At Universal Import Export UK Ltd ("Universal", "we", "us", "our"), we are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.universal-ie.co.uk or use our services.

We may collect the following types of personal and business information: contact details (name, email, phone number, business name, address), order details (products purchased, billing and shipping information), website usage data (IP address, browser type, cookies, and analytics data), and communication records (emails, inquiries, or feedback submitted to us).

We use your personal data for order processing and delivery, customer support, marketing and promotions (only if you have opted in), website improvement, and legal and compliance purposes.

We do not sell, rent, or trade your personal data to third parties. Your information is only shared with trusted partners, service providers, and logistics companies necessary to fulfill orders and services. We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You can manage or disable cookies through your browser settings.

You have the right to access, update, or correct your personal information, request deletion of your data (subject to legal obligations), opt out of marketing communications at any time, and request a copy of the data we hold about you. To exercise these rights, please contact us at:

📧 Email: sales@universal-ie.co.uk
📞 Phone: 07301 035324

Our website may contain links to external sites. We are not responsible for their privacy policies or content, so we encourage you to review their terms separately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

For any questions regarding this Privacy Policy or how we handle your data, please contact us:

📧 Email: sales@universal-ie.co.uk
📞 Phone: 07301 035324